Whether you’re after a personalised gift, event favours, or something one-of-a-kind just for you, our custom order service is designed to bring your ideas to life.
Custom Orders & Bespoke Gifts
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🎁 Bespoke Gifts Made to Order
One of our most-loved services is crafting elegant, heartfelt gift boxes for any occasion - birthdays, thank-yous, corporate gifting, and more. Each box is built around your preferences, your budget, and your message.
We can include a wide range of products from our collection and offer optional extras like:
- Professional gift wrapping
- Vinyl label personalisation
- Handwritten notes or cards
- Locally sourced add-ons (like honey, preserves, or fresh flowers)
- Delivery directly to the recipient (see our Shipping & Delivery Info for costs)
To start your bespoke gift order, simply contact us using the form below with what you have in mind, and we’ll take care of the rest!
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🕯️ Placing a Custom Order
Looking for something special that’s not listed in our shop? We can help!
Custom orders are perfect for personalised products, themed bundles, special occasions, or unique needs (e.g., vegan options, fragrance-free, etc).To get started:
- Contact us using the form below with your ideas and as much detail as possible - including the occasion, timeline, preferences, and any must-haves or must-avoids.
- We’ll reply with a no-obligation quote via Square, including production and delivery costs, and your estimated timeline. This quote will remain active for 30 days, after which a new one will be issued (and may be subject to price changes)
- Once approved, the invoice must be paid in full before production begins.
- Contact us using the form below with your ideas and as much detail as possible - including the occasion, timeline, preferences, and any must-haves or must-avoids.
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💍 Weddings & Events
For all custom wedding-related orders (favours, gifts, etc.), we kindly ask for a minimum lead time of 4 months, and 6 months if your order includes soap.
This allows us time to perfect every detail, fulfil any special requests, and remake items if needed - all to make sure your big day is flawless.
🎄 Important Cut-Off Dates
To help us manage our busy calendar, please keep these key dates in mind:
- Custom Orders close annually on October 1st and resume February 1st (due to Christmas production and end-of-year markets).
- Bespoke Gifts using in-stock items are available until December 14, and resume January 14 once we return from our summer break.
Planning something special during our busy period or holidays? Be sure to order ahead to avoid missing out!
- Custom Orders close annually on October 1st and resume February 1st (due to Christmas production and end-of-year markets).
Ready to Create Something Special?
To start a custom order or bespoke gift, send us a message using the form below!
We can't wait to help you bring your idea to life!
Please note: Custom soap orders require a minimum of 8 weeks due to cure time. These can’t be rushed — so get in early if you’re working to a deadline.
also, once work begins, refunds are not available for change of mind. In rare cases, partial refunds may be considered at our discretion if the item can be added to our general website stock.